Garage doors · Windows & doors · Fencing & gates — England

Every enquiry answered. Every job kept.

Ellie is a WhatsApp assistant on your company's number. She replies within a minute, asks the questions you'd ask, and sends your team a complete lead — while you're on the tools.

30-day money-backNo setup feeYour number stays yours
New enquiry · 19:46 from Ellie
Name
Sarah W. · 07xxx
Job
Repair · up-and-over · electric
Area
SK7 · covered
Photo
Received
Call
Tomorrow before 10:00
Sent to you and your fitter · 4 minutes after the first message
New enquiry · 19:46 from Ellie
Name
Sarah W. · 07xxx
Job
Repair · up-and-over · electric
Area
SK7 · covered
Photo
Received
Call
Tomorrow before 10:00
Sent to you and your fitter · 4 minutes after the first message
Replies within a minuteYour number, your WhatsApp appLive in 5 working days30-day money-backEvery lead complete, every timePostcode checked on every enquiryMissed call becomes a WhatsApp message
Meet Ellie

She answers your WhatsApp. You fit the doors.

Ellie works on your company's WhatsApp number, day and night. She says she's an assistant, collects what your team needs to quote, and hands over the moment a person is needed.

Ellie holding a phone, typing a reply
Hi, I'm Ellie.Is it an up-and-over, sectional or roller door?
Replies within a minuteAt 7am, at 9pm, on a Sunday. First reply in under 60 seconds.
Asks the five things you needJob type, area, photo, timing, urgency — then sends your team a complete lead.
Never makes things upNo prices, dates or technical advice you haven't approved. Anything unclear goes to a person.
Steps back when you step inThe moment you reply yourself, she goes quiet on that chat until you're done.
What she says

The awkward questions. How Ellie handles them.

A price she hasn't been given. Something technical. A job outside your area. She collects the details, admits what she doesn't know, and hands over to a person. That's the whole point.

Someone testing · Tuesday 21:10
How much for a new sectional door, double?21:10
I can't quote that myself — the team prices after a photo or a quick visit, and it depends on the opening and the door you pick. Send a photo of the current door and your area and they'll come back with a proper number.21:10
Asked for a price → passed to a person
Someone testing · Thursday 08:02
I'm in Truro, can you come out today?08:02
Truro's outside the area this team covers, sorry — they work across Greater Manchester and Stockport. I won't take your details and waste your time; a local firm will be quicker.08:02
Outside the area → an honest no
Someone testing · Saturday 17:44
Is it safe to force the door open? Kids' bikes are inside17:44
Please don't force it — a door with a jammed spring can move suddenly. I'm passing this to the team now as urgent so a person can call you. What's the best number?17:44
Safety question → straight to a person
Where jobs go missing

The enquiry you answer at 9pm was booked by someone else at 6:15.

A homeowner messages three companies from Google. The first one to reply gets the survey. It wasn't a bad lead — it was a late one.

Same enquiry, 18:0518:0019:0020:0021:0022:00
Company Areplies from the van
19:31 · asks for a photo
Company Bhas Ellie
18:06 · photo, postcode, survey booked 18:15
Yousee it after the job
21:10 · reply, no answer

Illustrative timing. The point isn't speed for its own sake — it's that the first complete reply usually gets the visit.

On the toolsHands full, phone in the van, message seen two hours later.
After hoursEvenings and weekends are when homeowners actually message.
Half-answered"Can you send a photo?" — and the conversation dies there.
How it works

Three steps. You do the first one, we do the rest.

15-minute callYour area, door types, how you quote

A short call

You tell us your area, your door types and how you like to quote. We ask about your enquiries and tell you honestly whether Ellie is worth it for you.

Same day
Scan in WhatsApp Business

We set Ellie up on your number

You scan a QR code in your WhatsApp Business app. We load your answers, your postcodes and your calendar. Nothing changes on your phone.

Live within 7 working days
Ellie handing a lead card to a fitter

Leads land in your hand

For the first five days Ellie only suggests replies and you send them. Then she runs on her own, and you get a complete lead every time — plus a Monday summary.

First lead on day one
What's included

One monthly fee. Everything below.

Ellie pointing at a five-item checklist
Ellie on your numberReplies within a minute, day and night, on the WhatsApp number you already use.
Your five questionsJob type, postcode check, photo, timing, urgency. Written with you, in your words.
Complete lead, instantlySent to you and your fitter the moment it's ready — name, number, area, job, photo, time.
Missed-call text-backA call you can't take becomes a WhatsApp message instead of a voicemail.
One polite follow-upIf a lead goes quiet, Ellie checks in once. Never nags.
Five days of suggested repliesShe drafts, you press send — until you trust her. Then she runs on her own.
Monday summaryEnquiries, reply times, what she passed to you, what she couldn't answer.
Changes whenever you likeNew areas, new prices, new hours — message us, done the same day.
Plans and guarantee

One monthly fee. Less than one missed job.

Site + Ellie

A new website built for your firm, with Ellie answering on it day and night and booking quotes into your calendar.

Ellie everywhere

Everything in Site + Ellie, plus Ellie on your WhatsApp number, a text back to every missed call, and Ellie picking up the calls you can't.

  • No lock-in. Cancel any month. Stay because it works.
  • No setup fee, and no extra charges for messages or support.
  • Small changes to your answers, prices or hours are included.
What will it cost you? It depends on your firm and which plan fits. You'll see your own demo first, then we'll give you one straight monthly price. No setup fee.

If it isn't for you, month one comes back. No forms, no argument.

  • Live in 5 working daysFrom the day we have your details and access to your domain.
  • Within a minuteAt least 9 in 10 new enquiries get a first reply within 60 seconds and reach you within 5 minutes.
  • No made-up pricesEllie only says what you've approved. Anything else goes to you.
  • You own everythingYour domain, your number, your chats and your customers. Leave whenever; we export your enquiries on request.

We don't guarantee jobs or revenue — that's your prices and your work. We guarantee the enquiry gets answered and gets to you.

Ellie raising a hand to call a person over
Is this for you?

Worth it if you get 15 or more enquiries a month. Not worth it if you don't.

A good fit

  • Garage doors, windows and doors, or fencing and gates
  • A limited company in England
  • 15+ enquiries a month across phone, website and WhatsApp
  • You or your fitters are on the tools most of the day

Not yet

  • Fewer than 10 enquiries a month
  • Someone in the office already replies within minutes
  • You want something that "sells" — Ellie doesn't. She qualifies and hands over.
Ellie politely saying this isn't a fit

On the fence? Email us your numbers. If it's a no, we'll say so on the call.

Questions

The six things every company asks us.

WhatsApp Business is free. What am I paying for?

The app is free. Someone setting Ellie up on your rules, checking her every week, fixing it when a customer asks something new, and making sure no enquiry sits unanswered — that's what you pay for. It costs less than one missed installation.

My customers want to talk to a person.

They do, and they will — you. Ellie says she's an assistant in her first line, gets the five details, and hands over. What customers hate isn't assistants; it's silence.

Will she quote prices or say something daft?

She only says what you've approved — usually "from £X, confirmed after a photo or a visit." Anything technical or unclear goes to you. For the first five days she only suggests replies; you send them.

Do I have to change my number or stop using my phone?

No. Ellie connects to your existing WhatsApp Business number through WhatsApp's official link. You keep using the app on your phone; she works alongside it and goes quiet the moment you reply yourself.

What about my customers' data?

It stays yours. We work under a written data agreement, collect only what's needed for the job (name, number, area, door, photo, timing), and delete it when you leave.

What if I want to leave?

Cancel any month. Your number, chat history and the answers we wrote stay with you; we export your leads on request. The only reason to stay is that it works.

Ellie answering a message late in the evening

Tell us how your enquiries come in. We'll tell you straight if it's worth a call.

Answer six quick questions and send them to us. A real person replies within one working day and tells you straight whether it's worth a call.

30-day money-backNo setup feeYour number stays yours
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